Refund Policy
Last updated: May 2025
We want you to love your Avajo™ SculptRing. If you are not completely satisfied, we are here to help.
30-Day Satisfaction Guarantee
You have 30 days from the date of delivery to request a return or refund.
To qualify for a return:
- Item must be unused
- Item must be in its original condition
- Return request must be submitted within 30 days of delivery
How to Return
- Email us at support@avajo.com with your order number and reason for return
- We will provide return instructions and a return shipping address
- Ship the item back using a trackable shipping method
- Once received and inspected, your refund will be processed within 5–7 business days
Refund Method
Refunds are issued to the original payment method used at checkout.
Please note:
- Original shipping charges are non-refundable
- Processing times may vary depending on your payment provider
Damaged or Defective Items
If your order arrives damaged or defective, contact us immediately at support@avajo.com with photos of the item.
We will review the issue and work to provide a replacement or refund where appropriate.
Contact
Questions about shipping?
Email: support@avajo.com
We typically respond within 24 hours.